We do not recommend posting in your R58 coffee machine:
unless you have ALL of the original packaging i.e box, bottom pallet and packing and are prepared to pay more than standard rate for both sending and us returning.
If you do have all the original packaging you can reduce the weight by not sending any unnecessary parts, drip tray, handle, lid etc.
Here’s few things to consider:
All standard carriers have a weight limit of 30kg (some have 32kg). The R58 alone is 29kg.
It does not travel directly from your house to our workshop on nice flat roads rather it travels halfway round the country up hill and down dell being swapped between a myriad of vehicles, conveyer belts and un interested hands.
Every parcel they handle, regardless of contents, has Fragile written on it. It makes no difference.
There is no compensation paid out for an item that weighs more than the permitted so however much you pay for insurance you won’t get a penny back should the worst happen.
If you decide after reading this that you’ll take the risk and send it anyway we will charge extra for our time to repair any damage and any replacement parts. The courier that we will return the machine with will cost £65.00 for a 1/2 pallet delivery.
So we do not recommend posting in your R58 coffee machine – bring it in the car – we have appointments between.
10-00am & 4-00pm most days and 10-00pm – midday Saturday if necessary.